Action group calls for HIMP companies to help prevent ban on telesales
Lobbying group calls for home improvement companies to help prevent ban on telesales Call For Action On The TPS (CFAOTTPS), a campaign body formed to prevent the ban on telemarketing, has called on the home improvement sector to join with them. The organisation intends to meet with government ministers and ICO to put forward alternatives […]
Showrooms continue to play a vital role
Showrooms continue to play a vital role in the decision making process, research reveals A recent survey* has found that 71% of customers would visit more than one showroom before making any final purchase decision. The research also highlighted interesting differences between buying age groups. Only one third of the ‘digital generation’ (aged 18 to […]
61% of installers expect consumer spending to rise in 2016
61% of installers expect consumer spending to rise in 2016 The Consumer Protection Association commissioned a survey of over 12000 installers on their business performance and expectations for the industry throughout the rest of 2016. The report highlights issues such as skill shortages are holding company growth back. 47% said profit margins had increased on […]
FLA report continued growth in consumer finance
Article taken from the Finance & Leasing Association’s website New figures released today by the Finance & Leasing Association (FLA) show 22% growth in consumer finance new business in February, compared with the same month last year. Credit card and personal loan new business together grew by 23% compared with February 2015, while retail store […]
Cautious optimism across the industry as firms anticipate growth
Pilkington report cautious optimism across the industry as firms anticipate growth The UK’s glass and glazing industry looks set to experience a period of expansion over the next two years, with firms upping their headcounts and planning further investment in order to take advantage of a number of opportunities in the market, according to research […]
G&G Report is optimistic of continued growth in 2016
Glass & Glazing: State of the Market Report is optimistic of continued growth in 2016 Window supplier Emplas released its State of the Market report last month. The report’s findings indicate that the industry is quietly confident of growth in both commercial and retail sectors, with 64% of installers surveyed stating that they believed the […]
CCS’ window & conservatory retailers outperform the market in 2015
by Andy Wallace Despite the glazing market reportedly being in decline this year, many CCS retailers have experienced greatly improved sales results – a clear indicator that businesses can achieve better outcomes as a result of offering finance! Separate reports by Palmer and Mintel have expressed a cautious note for the industry as it goes […]
Misuse of FENSA logo: Offenders to be named & shamed
FENSA seek help from the industry to identify installers who are illegally claiming to be registered FENSA is committing more resources to help identify businesses that misuse its name and logo, and therefore mislead of homeowners. The organisation plans to name offenders and take action with Trading Standards to prosecute them. This follows a recent […]
CCS at the FIT Show
CCS will be exhibiting at the 2016 FIT Show. The show, held at the International Centre in Telford, will be the largest one yet with 20% more exhibition space. All the major brands will be exhibiting and it will be an excellent opportunity to meet up with existing and new suppliers and check out products, […]
The new Consumer Rights Act 2015 is now in force
The Consumer Rights Act 2015 has now come into force. The Act replaces a number of laws, including the Sale of Goods Act 1979 and the Supply of Goods and Services Act 1982, giving consumers new rights to deal with faulty/not as described goods and services. For most businesses this means reviewing existing complaints handling procedures […]