Offer Finance To Customers Over The Telephone

Not all businesses want to integrate ecommerce system, but do want the flexibility of offering finance over the phone. 

The good news is that it’s possible to process credit orders for your products over the telephone or email, without having to meet with your customer on a face-to-face basis.  Offering finance remotely is quick and simple for your representative to do, and your customers will receive copies of all their paperwork via email.

Offering finance via this method is often referred to as mail order finance.

How it works: Offering finance via Mail Order

Customers choose the products they require and your representative will provide a quotation which explains the available finance options via our bespoke E-Choice of Funding software which is exclusively available to our clients. The customer will confirm their preferred option, and then your representative will either send the customer a link to the credit application so they can complete at their home, or will walk through the application over the phone – this usually takes about 5 minutes. In most cases the decisions are instant. Once the lender accepts the customer’s application, they will simply eSign their agreement, and will then be instantaneously sent their  paperwork.

Our promise to you…

At Consumer Credit Solutions, we are here to drive your business, improve your turnover and increase your profitability.

Competitive rates and flexible repayment terms are only part of the service – we’re committed to providing expert guidance, bespoke training and first-rate management support.


Offering finance over the phone is known as ‘on trade’ selling.  To offer finance via mail order you will need to need to be authorised by the FCA for limited permission credit broking activity.

CCS can help to guide you through the FCA authorisation process.


Interest Free Credit

0% APR – allowing your customers to spread the cost with no charges or fees. IFC can help increase sales and average order values.

Buy Now Pay Later

Secure your customer – They can buy today at today’s price, but pay for their goods in up to 12 months’ time.

Low Rate Finance

Market leading interest rates with terms varying from 3 years to 15 years on an unsecured basis. Making your product an affordable luxury.

Value Added Services For You

Panel of

Our established partnerships with a panel of ‘blue chip’ lenders allow us to negotiate the very best rates and terms for your business.

Dedicated Account Managers

We pride ourselves on ensuring you get the very best Account Management from our dedicated team of industry specialists. You will be allocated your own personal Account Manager who will be responsible for all aspects of your facility.


Our dedicated and experienced team of Compliance experts are on hand to help with any regulatory queries, marketing and general compliance guidance.