FLA report continued growth in consumer finance
Article taken from the Finance & Leasing Association’s website New figures released today by the Finance & Leasing Association (FLA) show 22% growth in consumer finance new business in February, compared with the same month last year. Credit card and personal loan new business together grew by 23% compared with February 2015, while retail store […]
Financial Ombudsman Service newsletter issued
The Financial Ombudsman Service (FOS) has published the March/April 2016 edition of its newsletter. This edition is focused on the car industry, however there is an interesting case study about a customer who wanted to return faulty goods purchased on finance and it gives insight into how the FOS review customer complaints. http://www.financial-ombudsman.org.uk/publications/ombudsman-news/132/issue132.pdf
Cautious optimism across the industry as firms anticipate growth
Pilkington report cautious optimism across the industry as firms anticipate growth The UK’s glass and glazing industry looks set to experience a period of expansion over the next two years, with firms upping their headcounts and planning further investment in order to take advantage of a number of opportunities in the market, according to research […]
Andrew Glover appointed GGF Vice President
The Glass and Glazing Federation has announced Andrew Glover as the GGF’s new Vice President. Andrew Glover, who is Managing Director of West Yorkshire Windows, brings considerable industry experience to the role, having worked with the GGF Technical Groups under the Home Improvement Executive for a number of years in his role as Chairman of […]
Digi-sig & eSig successfully launched at Fischer Future Heat
Three members of the CCS Business Development Management team gave up their Saturday to help launch Barclays’ Digi-sig and Hitachi’s e-signature with Fischer Future Heat’s sales team. The launch, which took place at Fischer’s head office in Leicester, involved over 90 sales representatives on the day. The company has started to use iPads to as […]
G&G Report is optimistic of continued growth in 2016
Glass & Glazing: State of the Market Report is optimistic of continued growth in 2016 Window supplier Emplas released its State of the Market report last month. The report’s findings indicate that the industry is quietly confident of growth in both commercial and retail sectors, with 64% of installers surveyed stating that they believed the […]
Confident start to 2016
Consumer Credit Solutions report confident start to 2016 by Andy Wallace Earlier this month we were able to report record finance sales once again. We managed lending volume of almost £250million to support home improvement purchases in 2015, which was the highest amount in our 16 year history. Despite many forecast reports predicting there would be […]
Life after FCA Authorisation
by Colin Macpherson You may have gained your authorisation from the FCA, or maybe you are currently going through the application process. You may even be one of the last ones to apply – all applications from credit brokers with interim permission have to be in by 31st March 2016 at the latest. But wherever […]
Approved Person: Your role & responsibilities
Approved persons have to know and meet our regulatory requirements, as well as understand how to apply them. In short, an approved person needs to: Meet and abide by the rules of the FCA’s fit and proper test Comply with the FCA’s Statements of Principle and the Code of Practice Report anything that could affect their […]
Promotions & FCA Compliance: Crystal Clear or Clear as Mud?
A quick guide to creating promotions that are clear, fair & not misleading By Heather Carey Whenever the topic of advertising compliance comes up, I’m often asked what the FCA’s central requirement, that promotions should be clear, fair and not misleading, actually means. After all the words ‘clear, fair and not misleading’ are extremely subjective, and […]