CCS’ David Grant takes on the Great North Run!
The world’s greatest half marathon, the Bupa Great North Run, takes place on Sunday 7th September, and CCS’s very own intrepid Business Development Manager David Grant will be one of over 120,000 runners taking part on the day. David is running in aid of The Cardiomyopathy Association, (CMA). Cardiomyopathy is a horrible disease affecting many […]
CCS supports Circus Starr & funds places for disadvantaged kids
Consumer Credit Solutions is really pleased to be able to support Circus Starr and fund 20 circus tickets for disadvantaged children. Circus Starr is a touring circus with professional artists from across the globe. It was founded in 1987 to help raise funds for local charities. Every year the organisation provides over £1.3 million worth […]
The Financial Ombudsman has moved
The Financial Ombudsman Service (FOS) has moved offices and changed its contact details. It’s important that you update your documentation (e.g. complaints advice leaflets). You need to ensure your customers have access to the Financial Ombudsman’s contact information so they know how to escalate any concerns they may have regarding credit agreements. There is no […]
BDM Chris meets new ‘client’ Stewy the Snake
When Business Development Manager Chris Baldwin made a visit to RNR Solar there was an unexpected guest at the meeting. Stewy, the West African Python, who lives in Managing Director Les Jacobs’ office decided to join them on the board room table. Fortunately Stewy had already had lunch so Chris wasn’t on the menu! Said […]
Retailers report that implementing our new CCS ‘Choices of Funding’ process increases credit sales
Taking the lead from the FCA’s requirement that all customers are treated fairly, we’ve recently designed a new Choices of Funding process to help retailers ensure they are presenting all repayment options to customers equally and compliantly. The new process includes a ‘form’ which lists all the finance options (cash/self-funding, interest free, buy now-pay later […]
A Day in the life of General Manager Colin Macpherson
A Day in the life of General Manager Colin Macpherson I arrive at the office usually before 8.30 am and, first-things-first, I make a cup of coffee! Today, I have a meeting with one of our major clients – to start the planning for their application for authorisation by the Financial Conduct Authority – so […]
Understanding APRs (it’s not quite as complicated as you might think)
The following information is taken from http://www.moneysavingexpert.com/banking/interest-rates Understanding APRs You can’t avoid APRs. They should appear on every advert offering credit and customers have to be given APR figures whenever they discuss finance with sales representatives. APRs are designed to help make finance less confusing and more transparent – they help customers compare finance rates like-for-like […]
Are you up to date with recent changes to the Consumer Contracts Regulations…
The introduction of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 includes major changes in the law relating to consumer protection. They now apply to consumer contracts made on-premises (through retail stores), made at a distance (including online sales) and off-premises (e.g. in-home sales). Firms will need to review their processes and change […]
Applications to the Green Deal Home Improvement Fund close
Due to overwhelming popular demand, the Green Deal Home Improvement Fund is closed for applications with immediate effect. A surge in applications over the last two days means the allocated budget has now been reached. All applications received prior to the fund closing that satisfy the terms and conditions and meet the eligibility criteria will […]
Looking for some practical assistance with your FCA Authorisation application?
What assistance with your FCA Authorisation is available? Direct from the FCA The FCA have published a number of guides to help with completing your online application. From this webpage you can find links to guidance notes and sample forms http://www.fca.org.uk/firms/firm-types/consumer-credit/authorisation. You can also telephone the FCA with your queries too, all contact information can be found […]