What assistance with your FCA Authorisation is available?
Direct from the FCA
The FCA have published a number of guides to help with completing your online application. From this webpage you can find links to guidance notes and sample forms http://www.fca.org.uk/firms/firm-types/consumer-credit/authorisation.
You can also telephone the FCA with your queries too, all contact information can be found here http://www.fca.org.uk/site-info/contact.
Direct from CCS
If you need assistance with completing your FCA authorisation, then the CCS Team is here to help.
Over the last 18 months we’ve amassed a tremendous amount of knowledge about FCA applications and FCA compliance. Colin Macpherson was appointed in February to head up compliance and we’re members of the Consumer Credit Trade Association (CCTA) too — so we’re in a good position to provide you with guidance.
If you have a query, then you can call the office on 0845 120 6666 and speak to Colin or you can email us on email@example.com.
Colin has prepared a number of templates and guides to help you with your application, including:
- Regulatory Business Plan Template
- Treating Your Customers Fairly Audit Template
- Customer Complaints Handling Procedure
If you would like onsite support then please contact your Business Development Manager who will be happy to run through your queries at your next review meeting.
Remember! We’re always here to help and you can call the team Monday-Friday on 0845 120 6666.