Creating & implementing a Vulnerable Persons Policy within your sales team
Ensuring that consumers are treated fairly is an overarching objective for the FCA. The FCA particularly want to ensure that consumers in vulnerable circumstances are protected – this includes protecting people from over-indebtedness. The FCA define a vulnerable consumer as ‘someone who, due to their personal circumstances, is especially susceptible to detriment’. Your sales team […]
Does your website comply with the Companies Act?
Many firms don’t fully understand their obligations under the Companies Act and are potentially risking a fine. But the amendments businesses need to make to websites are simple and should only take just a few minutes… Registered UK companies must include certain regulatory information on their websites and within email footers. This has been a […]
New rules for credit broking fee charges
IMPORTANT NOTICE: The new rules ONLY apply to firms that charge fees for credit broking – therefore it does not apply to CCS retailers. The FCA has introduced new rules to protect consumers from fee-charging credit broking practices. From 2 January 2015 credit brokers will be banned from charging fees and from requesting repayment details […]
Consumer credit for retailers: Get the edge in a competitive market
Why offer credit to your consumers? As a retailer, you’re well aware that businesses only make money by closing sales. But when you sell ‘big-ticket’ items, affordability can sometimes be an obstacle for customers. So if you’re not offering repayment options, then you’re probably missing sales opportunities every day. Consumer Credit for retailers is a […]
Lloyds Bank report increase in consumer confidence
Lloyds Bank reported an increase in consumer confidence in October to reach its second highest score since the start of the index, climbing five points to 151. The continued decline in petrol prices has seen average spending on fuel around 6% lower than this time last year, helping to ease the pressure on budgets and bolster household incomes. […]
Solar Energy UK issues its 2014 post-show report
It was Solar Energy UK’s fifth anniversary this year, and the show was the most successful to date. Held at the NEC, it’s become one of the most important events in the solar PV calendar. The event attracted 3402 unique visitors from 61 countries, and 204 exhibitors – of which, CCS were one. We were […]
Consumer Credit Promotions: Representative APR vs Representative Example
The following information is for guidance only, it’s not legal advice. We strongly recommend that you read the Consumer Credit Advertising Regulations and speak to your local Trading Standards Office or consult with a qualified legal adviser before publishing a promotion. Consumer Credit Promotions Promoting credit is guaranteed to bring people into showrooms or generate […]
Consultation period ends on FCA’s approach to financial promotions in social media
Social media & financial promotions The consultation period on the FCA’s approach to social media ended on the 6th November. It followed the publication of guidance notes, intended to clarify the use and supervision of social media for promotions, in August and an invitation for people to comment. Clive Adamson, Director of Supervision at the […]
Stormclad relocate to new head office & create a purpose-built showroom at Brookfields Garden Centre, Nottingham
Double-glazing and conservatory specialists Stormclad Home Improvements have moved into a new 12,774 ft2 head office with a purpose-built warehouse unit in Nottingham. The office move is in response to continued growth by the company, which has seen the number of completed installations increase year on year. The company has also created a new showroom facility […]
Solar Panels can provide a great a tax free income, but householders need to be cautious of exaggerated claims
Financial journalist Tony Hazell recently posted an article on ThisisMoney.co.uk about whether solar panels really are a safe place to invest your money. And he seemed genuinely surprised by the result… The journalist made an investment of £6250 in solar panels for his roof, and he’s is currently generating a tax free income of around […]