Finance promotions within TV advertising
Television and YouTube are a great way to create an engaging message for consumers and generate interest in your products and services – and by adding a simple finance message it can further encourage enquiries and footfall to showrooms. But because TV and video can create more ‘buzz’ than other mediums, it can also lead to a […]
The Senior Managers & Certification Regime – a major change to the way the FCA will regulate you
This article is intended for clients of Consumer Credit Solutions. This article is for guidance only, and it is strongly recommended that you review the FCA’s website and take independent advice where necessary. What is the Senior Managers & Certification Regime (SM&CR)? The Senior Managers & Certification Regime (SM&CR) is a complete overhaul of the […]
Directors to face fines for nuisance calls under new legislation
The ICO recently revealed that it had recovered just over half of the £17.8 million in fines issued for nuisance calls since 2010, as companies go into liquidation to avoid big penalties. This follows the latest estimates by Ofcom showing British consumers were bombarded with 3.9 billion nuisance phone calls and texts last year. As it […]
ICO launch campaign to raise public awareness about GDPR
Published by the ICO on 25th May 2018 The General Data Protection Regulation (GDPR) is an evolution of the current Data Protection Act (1998) and comes into effect today. Regulated by the Information Commissioner’s Office (ICO), the new law gives people more control about how their data is used, shared and stored and requires organisations […]
Phone ban could hit Home Improvement firms
The Telephone Compliance Council (TCC), which represents the interests of businesses that rely on tele-canvassing, has expressed concerns that new rules could result in a ban on telephone marketing. Under the current draft of the EU’s ePrivacy Directive, the TCC believe companies will need consent to call members of the public, this includes contacting customers […]
Government launches Office for Product Safety & Standards
The Government has set up a new “national oversight body tasked with identifying consumer risks and managing responses to large-scale product recalls and repairs” in response to the Working Group report on product recalls and safety, which was published in July 2017. The Office for Product Safety and Standards – which will be part of […]
Charging customers for using a credit or debit cards banned under new rules
Charging extra to anyone using a credit or debit card will be banned in the UK from Saturday, 13 January. This will mean an end to the extra cost added on at the end of the process of buying something online, such as a flight ticket, or being hit with a surcharge when using a […]
ICO’s Guide to the General Data Protection Regulation (GDPR)
The Guide explains the provisions of the GDPR to help organisations comply with its requirements. It’s at those who have day-to-day responsibility for data protection. It includes links to relevant sections of the GDPR itself, to other ICO guidance and to guidance produced by the EU’s Article 29 Working Party. Alongside the Guide to the […]
THE FUTURE OF CONSUMER CREDIT POST-BREXIT
THE FUTURE OF KBB CONSUMER CREDIT POST-BREXIT First published in KBB Review Considerable column inches have been given over to what will happen in the coming months and years following the UK’s decision to leave the EU. Even the consumer credit industry, which is firmly contained within the borders of the UK, is not […]
New rules on advertising INTEREST FREE credit
From the 31st May 2016, the rules on advertising Interest Free Credit have changed. The FCA has stated that references to Interest Free Credit are no longer financial triggers. WHAT DOES THIS MEAN FOR YOUR ADVERTS & PROMOTIONS? You can state the words ‘Interest Free’ or use the figure ‘0%’ or include a monthly repayment figure […]