Finance promotions within TV advertising

Television and YouTube are a great way to create an engaging message for consumers and generate interest in your products and services – and by adding a simple finance message it can further encourage enquiries and footfall to showrooms. But because TV and video can create more ‘buzz’ than other mediums, it can also lead to a […]

Directors to face fines for nuisance calls under new legislation

The ICO recently revealed that it had recovered just over half of the £17.8 million in fines issued for nuisance calls since 2010, as companies go into liquidation to avoid big penalties. This follows the latest estimates by Ofcom showing British consumers were bombarded with 3.9 billion nuisance phone calls and texts last year. As it […]

ICO launch campaign to raise public awareness about GDPR

Published by the ICO on 25th May 2018 The General Data Protection Regulation (GDPR) is an evolution of the current Data Protection Act (1998) and comes into effect today. Regulated by the Information Commissioner’s Office (ICO), the new law gives people more control about how their data is used, shared and stored and requires organisations […]

Phone ban could hit Home Improvement firms

The Telephone Compliance Council (TCC), which represents the interests of businesses that rely on tele-canvassing, has expressed concerns that new rules could result in a ban on telephone marketing.   Under the current draft of the EU’s ePrivacy Directive, the TCC believe companies will need consent to call members of the public, this includes  contacting customers […]

Government launches Office for Product Safety & Standards

The Government has set up a new “national oversight body tasked with identifying consumer risks and managing responses to large-scale product recalls and repairs” in response to the Working Group report on product recalls and safety, which was published in July 2017. The Office for Product Safety and Standards – which will be part of […]

ICO’s Guide to the General Data Protection Regulation (GDPR)

The Guide explains the provisions of the GDPR to help organisations comply with its requirements. It’s at those who have day-to-day responsibility for data protection.  It includes links to relevant sections of the GDPR itself, to other ICO guidance and to guidance produced by the EU’s Article 29 Working Party. Alongside the Guide to the […]


THE FUTURE OF KBB CONSUMER CREDIT POST-BREXIT First published in KBB Review   Considerable column inches have been given over to what will happen in the coming months and years following the UK’s decision to leave the EU.  Even the consumer credit industry, which is firmly contained within the borders of the UK, is not […]

New rules on advertising INTEREST FREE credit

From the 31st May 2016, the rules on advertising Interest Free Credit have changed.  The FCA has stated that references to Interest Free Credit are no longer financial triggers. WHAT DOES THIS MEAN FOR YOUR ADVERTS & PROMOTIONS? You can state the words ‘Interest Free’ or use the figure ‘0%’ or include a monthly repayment figure […]