Getting started with consumer finance is easier than you think…
OFFERING CONSUMER FINANCE TO YOUR CUSTOMERS IN THREE EASY STEPS
1. Get straight-talking advice from experienced consumer finance professionals who understand your business and your customers
As part of our service, we’ll offer independent, impartial advice on choosing a lender and finance products for your business. We can give you access to lenders that are the market leaders in consumer finance and provide you with highly competitive rates while delivering high approval levels.
Following an initial meeting, we’ll produce detailed recommendations on the finance options that will work best for your business and partner you with the most appropriate lender.
Before offering finance, you will first need to be authorised by the Financial Conduct Authority. This means completing an online application form and submitting details about your firm and its key employees – we’re always on hand to provide assistance and templates to help make this process simple and easy for you.
2. A comprehensive training programme so you can maximise your credit sales
Once your set-up with a lender is complete, we will ensure your sales team has a full understanding of all the financial products available to them as well as the confidence and ability for offering consumer finance to customers. In addition, we’ll give them the knowledge to offer finance compliantly and effectively, and have the skills to complete agreements correctly first time, every time.
3. First-class ongoing support together with proven processes, tools & templates
At CCS we don’t simply provide a finance facility and then leave you to get on with it. We’re here to support you with regular review meetings, top-up training, as well as legislation and compliance updates.
We’ll also supply finance calculators, smart apps and online software – whatever your business needs to offer consumer finance and maximise every sales opportunity.
WHY DO SO MANY RETAILERS CHOOSE TO PARTNER WITH CONSUMER CREDIT SOLUTIONS?
As part of our service, we provide independent, impartial advice on choosing a lender and finance products for your business. We can give you access to lenders that are the market leaders in consumer finance and will provide you with highly competitive rates while delivering high approval levels.
In addition, we’ll also provide:
- A suite of business tools including finance calculators, smart apps and online systems.
- Regular onsite training for your sales people so they can offer credit both compliantly and with maximum impact.
- Regular review meetings that focus on helping you grow your sales turnover.
- Monthly management information so you can effectively manage your credit strategy.
- Guidance on FCA matters and compliance, so you can stay informed about regulatory matters.
eCHOICE OF FUNDING: EXCLUSIVE TO CCS RETAIL-PARTNERS
CCS introduced the ‘Choice of Funding’ process back in September 2014. We wanted our retailers to have a means of offering consumer finance that’s both simple and easy – COF ensures they present all available repayment options to customers equally and compliantly.
Over the last few years, COF has evolved and is now a web-based tool that has become an integral part of the way most of our retailers offer finance:
- Makes it easy for your customers to make an informed choice about which repayment method suits their requirements.
- Quick and easy for your sales team to introduce credit to every customer (and they don’t have to remember all the details on how each repayment option works).
- Provides documented evidence that you’ve treated your customers fairly by explaining every available option.
- Used correctly, the process also increases credit sales and order values.