Hammonds is the leading retailer of fitted bedroom furniture in the UK, also supplying home office furniture and developing a presence in the kitchen market. The company has reported increased sales since offering Consumer Credit Solutions (CCS) credit finance to its customers.
Robin Baugh, Head of Sales at Hammonds, comments: “In the current market we’ve noticed customers require greater levels of service and creativity. They are more aware of design and they’re only committing to spending when their requirements and expectations are surpassed. Sometimes fulfilling the dream is more expensive than they thought, but offering easy to arrange, no-hassle finance from CCS means we can help our customers buy what they want rather than compromise on the spec.”
“Selling credit finance,” continues Robin, “has led to an increase in our average order. Customers can also make additional purchases more quickly, so we can provide them with exactly what they want. ‘Buy Now Pay Later’, interest free or low interest credit means we can offer a better, quicker deal than banks or building societies.
These products best reflect the needs of our individual customers, giving them the opportunity to buy the new kitchen, bedroom or office space they really want, when they want it. Even when customers have the money available they appreciate the advantage of holding on to their savings.”